IT Support Analyst

Due to a period of growth, this very successful Norwich based organisation requires an additional 1^st/2^nd line Support Analyst. My client, who has Best Companies accreditation is a wonderful place to work where not only is the work interesting, but the culture is one that encourages employees to grow their skills and abilities.

This will be a varied role supporting all aspects of the Company's IT infrastructure. Candidates must have solid experience of Windows XP/Vista/7

In addition to the above your core skills will ideally include:

·     Working knowledge of Active Directory (User Accounts/Groups etc)

·     Good working knowledge of MS Office products (incl. Outlook)

·     Working knowledge of Networking (incl. Firewalls, DNS, DHCP)

·     Ability to install and manage computer hardware and peripherals

·     Windows XP Operating System (preferably MCSE certfied)

·     Good communication skills both verbal and written

·     Good organisational skills

·     Driving license

Desirable skills are as follows:

·     Good understanding of Microsoft licensing

·     Microsoft Windows Server 2003 +

·     IIS 6/7

·     Exchange 2003+

·     PABX management of including VOIP

·     MS SQL Server

·     SQL queries

·     Experience of Helpdesk Software

In return, my client offers a salary range of up to £25,000 (depending on experience) 25 days holiday and profit related bonus (after 6 months)

 

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